Jack Henry, a Missouri-based provider of technology solutions and payment processing services for financial institutions, has announced that SouthTrust Bank has selected its systems to modernise the bank’s technology infrastructure.

The partnership aims to improve operational efficiency, enhance digital capabilities, and support the bank’s long-term growth plans.

Founded in 1934 and headquartered in George West, Texas, SouthTrust Bank manages approximately US$550 million in assets and operates eight locations across South Texas and Houston.

The bank is known for its strong community presence and long-standing customer relationships.

In recent years, it has expanded its reach in Houston and introduced targeted services, including a mortgage lending programme for foreign nationals.

Through the adoption of Jack Henry’s core processing system, SouthTrust Bank expects to automate manual processes, streamline workflows, and integrate more effectively with third-party fintech providers.

The bank will also refresh its digital offering via the Jack Henry Digital Platform and introduce services such as Zelle®, Apple Pay, and instant debit card issuance.

“We chose Jack Henry because they provide the customer support, flexibility, and openness we need to meet the evolving needs of both our retail and commercial clients,”

said Steve Jackson, President & CEO of SouthTrust Bank.

“Their modern capabilities will help us communicate more effectively with customers, integrate more easily with the third-party providers we rely on, and better compete in a fast-paced market. With Jack Henry’s full-stack capabilities and open integrations, we’re able to roll out long-desired products that had been cost-prohibitive until now.”

SouthTrust Bank continues to focus on geographic expansion and organic growth, with a goal of reaching US$2 billion in assets over the next decade.

Jackson added,

“For a community bank like ours, having a technology provider that shares our vision for the future is essential. Jack Henry has a long-standing industry reputation for consistency and innovation; we’re confident they will help power the next phase of our growth.”

Jonathan Baltzell, President of Bank Solutions at Jack Henry said,

“Community banks like SouthTrust Bank need innovative and accessible tools to differentiate, meet customer demands, and compete effectively,”

“Jack Henry’s technology removes barriers to innovation that are related to costs, personnel, or limited access to timely customer support. We are empowering them to deliver modern and user-friendly banking experiences to their communities.”

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