Position title
Senior Manager - R+D Digital Product Management

American Express


As part of the diverse tech team, you can architect, code and ship software that makes an essential part of the customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.

The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.

  • Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.
  • Collaborate with key Product, Business, and Technical partners to identify, understand, and prioritize key product needs in the backlog based on impact, complexity, cost and demand.
  • Drive and empower experimentation with emerging technologies including GenAI, with tooling, frameworks, guardrails, models and environments.
  • Research emerging trends and identify partnerships that unlock opportunity for American Express
  • Delivers roadmap of useful capabilities to the R&D team and partners who need this for early stage technologies integrations and implementation.
  • Navigate and understand a sophisticated and constantly evolving technology space with an open mind, creative problem solving skills, and a bias for early action.
  • Operationalize key organizational change activities to ensure pilots and experiments meet targets.
  • Partner across the organization to lead R&D efforts and processes in acquiring an in-depth understanding of customer needs, and applying both strategic and tactical methods to stay on top of the evolving trends in the competitive landscape.
  • You will be strategic problem solver and architect for the future technologies to help CTO R&D and implement business strategy.
  • Drive continuous organizational and leadership development to enable R&D growth.
  • Bachelor's degree or equivalent experience in Science, Technology, or Engineering
  • 6 Plus years of project management, product management and/or leadership experience in technology roles.
  • A deep understanding of the FinTech industry.
  • Proven track record building, launching and driving products.
  • Ability to bring innovative thinking couples with practical execution to solve multi-dimensional issues.
  • Proven leadership and management experience in working with cross-functional, geographically dispersed teams on sophisticated projects.
  • Ability to influence leadership to adopt new insights, products and/or approaches
  • Brings support and positive attributes to a culture that is respectful, encouraging, results oriented, scientific and diverse.

American Express offers world-class Charge and Credit Cards, Gift Cards, Rewards, Travel, Personal Savings, Business Services, Insurance and more.

Employment Type
Job Location
Arizona, USA
Date posted
18 April 2024
Valid through
18 May 2024
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